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White paper

Optimizing Patient Care in the New Normal: Strategies for Success in a Hybrid Care Model

The COVID-19 pandemic has changed everything about the way we live and work. The dramatic shifts are perhaps most prominent in the healthcare industry, where we’ve seen a larger portion of patient interactions shift from in-person to remote.

To help providers and payers understand how AI solutions can enhance care delivery in the new normal, Apixio shares our insights and solutions to address the increasingly complex care landscape with our whitepaper.

In it, you’ll find an analysis of the biggest challenges surrounding telehealth care delivery, including:

  • Missing information with historical patient data that make diagnosing and treating the patient difficult;
  • The varying needs and requirements for risk adjustment among MA, ACA, Medicaid, MSSP, and Direct Contracting;
  • Technical barriers to care that prevent access to telehealth for many patients; and
  • Challenge for telehealth coding and documentation compliance due to risk of fraud.


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